An International Microfinance Bank Job for a Head, Credit Recovery

EZ37 – Our client, an International Microfinance Bank, is recruiting to fill the position below:

Job Title: Head Credit Recovery 

Job Location: Ibadan

Educational Qualification: First Degree In Any Discipline. Background In Law Will Be An Added Advantage.

Years of Experience: Minimum Of 7 Years Working Experience Of Which At Least 3 Years Must Be As Head Of Recovery In A MFB Or Commercial Bank.

Other Requirements:

  • Experience In The Use Of Debt Recovery Systems
  • Good IT Skills, I.e. MS Word/Excel And Generally IT Literate.
  • Knowledge And Previous Experience Of Using A Document Management System Is Desirable.
  • Experience In Collateral Management, Use Of Debt Recovery Systems, Drafting Of Contracts And Debt Recovery.


  • The ability to show initiative when required to work as an individual, and as part of a team
  • Enthusiasm, and an ability to adapt to and implement changes in working practices
  • Tactfulness, discretion and confidentiality at all times
  • The ability to prioritize work and meet defined targets and deadlines
  • The ability to work in a busy and often demanding environment
  • Good communication skills, both verbally and in written format
  • The ability to explain and respond to detailed issues in a clear and concise manner

Job Description

  • Verify compliance and proper filling of loan agreements
  • Follow up on loan insurance and quality guarantees
  • Maintain close contact with customers when necessary and feasible
  • Achieve given recovery targets
  • Negotiate a new schedule in case of actual difficulty of the customer found
  • Ensure recovering unpaid installments is in accordance to the banks’ policy
  • Checking loan agreements
  • Quality control and guarantees of the implementation of loan insurance
  • Monitoring customer‘s compliance to timeline.
  • Representing the company in the relationship with: Customers – external legal stakeholders in the collection – insurers
  • Assess the situation of late payment to facilitate speedy customer in the payment
  • Establish recovery procedures for managing customers in arrears
  • To ensure the recovery of unpaid receivables
  • Monitor customer file and late payment in arrears
  • Perform reminders by telephone, mail or in the field of late payment by customers
  • Apply debt collection procedures to unpaid installments

Apply Before: 23/06/2016

How to Apply: Interested and qualified candidates should Click Here to Apply


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