IROKOtv is Massivly Recruiting for Offline Agents

IROKOtv is seeking for outstanding candidates to apply for the position below.

Job Title: Offline Agent

Job Location: Lagos

Job Specifications:

  • Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
  • Teaching booth visitors how to download and use the IROKOtv app
  • Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
  • Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
  • Managing cash transactions and remitting cash balances to IROKOtv
  • Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
  • Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
  • Achieving and maintaining proficiency with our escalation matrixes
  • Consistently staying up-to-date with new IROKOtv products/services
  • Providing weekly reports on customer feedback to management


  • Previous sales or customer service experience is a PLUS!.
  • Must-be friendly and fluent in English.
  • Should be familiar with smartphones (Android) and mobile applications.

Apply Before: 6th February, 2017.

How to Apply:
Interested and qualified candidates should come in for an open interview as detailed below:

Date: 6th February, 2017
Time: 10am
Address: No 8, Adebayo Mukuolu Street,  Anthony village, Lagos State.

Organisation Description:

IROKO is Africa’s leading entertainment technology company. Launched in 2010, by Jason Njoku and Bastian Gotter, it is one of the most talked about African internet start-ups, thanks to its flagship Nollywood movie platform iROKOtv. Head quartered in Lagos, Nigeria, the company has pioneered Video-On-Demand for Nollywood content (Nigerian movies) and has aggregated the world’s largest online catalogue of African content, totalling 10,000+ hours.

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