Job Title: Customer Service Representative
Job Location: Lagos
Ref. Code/Job ID: CS2017
Job Summary: The Job Holder will perform activities required of a Customer Service Representative.
Red Star Express Plc, a licensee of FedEx Corporation is a leading logistics solution provider with offices in over 160 locations in Nigeria. Red Star Express offers a wide range of career options ranging from Sales, Marketing, Information Technology, Management, Customer Services etc.
We are an equal opportunity employer for all part-time and full-time positions. In addition, we have longstanding tradition of promotion within to encourage our people to develop and grow within the company.
Educational Qualification: B.Sc/HND in any field.
Years of Experience: Must have at least 3 yearsrelevant work experience in a call center or retail sales etc.
The job holder will perform series of functions within the Customer Service Unit. This would include:
- Identify and assess customers needs to achieve satisfaction
- Front Desk Administration
- Provide relevant information on products and services.
- Generate sales leads
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Max of 30years old.
- Must be willing to work anywhere in the Country.
- Multilingual ability will be an added advantage.
- Excellent oral and written skills.
Apply Before: 15th February, 2017.
How to Apply:
*Interested and qualified candidates should:
Click here to apply online