Red Star Express Plc Recruitment for Customer Service Representatives

Job Title:  Customer Service Representative

Job Location: Lagos

Ref. Code/Job ID: CS2017

Job Summary: The Job Holder will perform activities required of a Customer Service Representative.

The Company:

Red Star Express Plc, a licensee of FedEx Corporation is a leading logistics solution provider with offices in over 160 locations in Nigeria. Red Star Express offers a wide range of career options ranging from Sales, Marketing, Information Technology, Management, Customer Services etc.

We are an equal opportunity employer for all part-time and full-time positions. In addition, we have longstanding tradition of promotion within to encourage our people to develop and grow within the company.

Educational Qualification:  B.Sc/HND in any field.

Years of Experience:  Must have at least 3 yearsrelevant work experience in a call center or retail sales etc.

Job Specifications:

The job holder will perform series of functions within the Customer Service Unit. This would include:

  • Identify and assess customers needs to achieve satisfaction
  • Front Desk Administration
  • Provide relevant information on products and services.
  • Generate sales leads
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Other Requirements:

  • Max of 30years old.
  • Must be willing to work anywhere in the Country.
  • Multilingual ability will be an added advantage.
  • Excellent oral and written skills.

Apply Before: 15th February, 2017.

How to Apply:

*Interested and qualified candidates should:
Click here to apply online

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